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Description
4.9
26 ratings
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4
3
2
1
Great support
I ended up damaging one of the clips on my durston kakwa 55 so I reached out to customer support whos said they would happily replace it at no cost to me. Customer support was quick and really easy to work with.
Kuper · 22 days ago
Awesome aftersales service
I've had 2 occasions to experience the Durston aftersales service. The first was the replacement part which failed due to my mistake in fairly difficult circumstances, with the breaking of a z flick pole. The second was the no nonsense replacement of of a Kakwa buckle which did not fail, but kept opening, but was revised in later models. I don't mind paying a premium for the assurance of good customer service, and I don't think I'm paying a premium price for this excellent level of service. I hope this continues.
chris · June 21, 2026
Great support
I broke the waist buckle on my pack and they got a replacement to me right away. Thanks.
John · 7 days ago





