Yu Kurosaki Senko Ei SG2 Bunka

I don’t have words to express my gratitude

I ordered a Yu Kurosaki Senko Ei and unfortunately received the Gekko VG version. It could be just returned and replaced and wouldn’t be a problem if I didn’t live in Brazil and have already paid customs taxes. Returning and replacing became impossible without more taxes. Once the situation was presented I simply received the right knife without more costs and could keep the first one. I don’t have enough words to express my satisfaction with Tokushu solving this almost unsolvable situation the way they did.

Excellent service when I needed it

I ordered a knife which got lost in delivery. In reaching out to Tokushu, they were very responsive and helpful not just in getting my order back out but even provided a slightly better iteration of the knife since it was what they had in stock.