Lumos Firefly

Great customer service

I purchased two firefly lights a couple months ago. (Pretty expensive) and one of them stopped working. I contacted Lumos, whoever and wherever they are, and they replaced the light, after I sent a video showing that it didn’t work. The lights function very well. I have had a Lumos helmet for a few years and it has always functioned well. I’m not sure if they make me more safe since drivers pay no attention to anything. I hope the helmet and tail lights make me more safe and visible. I know that when I see another cyclist they generally have a small tail light that is not very bright or easy to see. I think with a Lumos helmet and taillight/turn signals I am much more visible and there is more of a chance that I won’t be crushed by a speeding car. As long as the driver isn’t impaired by drugs/alcohol, or texting. Safe travels to the Lumos community.

Have owned Lumos products in the past so I know the quality of their items. Shipping for this order was faster than I anticipated, very happy with order.

Good light

Good service !