Petratools HD4000 Battery Powered Backpack Sprayer

Superb Customer Service

Last spring I ordered the HD4000 backpack sprayer as an upgrade to my Stihl pump style backpack sprayer after having shoulder surgery. I received the sprayer and used it several time spraying weeds in our shelterbelt. I put it on a shelf in my heated shop for the winter. In April this year I grabbed it off the shelf and plugged it in to charge it and put it to use. Nothing, no lights, no pump noise, nothing. I emailed on a Sunday morning and got a response in about an hour and was corresponding with a couple different staff members that responded. We trouble shot the sprayer and found out the battery was dead. They got one shipped out to me and in about a week I was back in business! Appreciate the quick and helpful customer service!

Great Customer Service & Sprayer

I almost purchased a different sprayer before purchasing the HD 4000. The sprayer works great. After about a year I had a small problem with the sprayer wand. I emailed Customer service ( on a Saturday) and in just a few minutes they responded, diagnosed the problem and have a new spray wand on its way to me. Rare, very rare to get this type of service today. I won’t hesitate to buy from this company in the future.

Just bought it 6 hours ago

I just bought the sprayer 6 hours ago. I doubt it out of the store yet. I'm all OK with being efficient and speedy but this is a bit much fellas.