Grande XL- Big and Tall (Up to 375lbs, 6'5")

The chair came in the wrong color, the guys had to take the chair apart because all of the wires were not in the correct spot and fell back into the side arm slot of the chair. I ordered a black model and they brought me gray instead. The heating function doesn’t work properly. He barely feel it. It says it is variable, but there are no options to change the location of the heat, although it shows it on the remote control. This is definitely a overpriced chair compared to the overall value