Touchstone Sideline Elite 50" Smart Wall-Mount / Recessed Linear Electric Fireplace

this the the 3rd fireplace we have purchased from your company. Love them all!

Great customer service and shipping time. Customer service was very knowledgeable of the products, and patient; no pressure to purchase. The fireplace comes in a pretty sturdy packaging and looks good. Currently surface mounted, I can't wait to install in the wall. It works well with Alexa, only wish the fire looked a bit more realistic, but it will work. Loving it so far. Also notice that the remote setting for the ember bed doesn't correspond with the display,

Received the fireplace on time and the packaging was very well designed to protect it. Looks even better in person. Heat works well...2 settings low/high but we don't use it for the heat. Love that the frame is low profile! Really happy with the purchase.