Gen 2 B-hyve Smart Hose Watering Timer Bundle 4-pack w/Hub & Manifold 21207

These valves absolutely do not deserve the B-hyve name. I am a long time B-hyve user and have had no issues with past products. These valves are an absolute disappointment in every way. I am now a month into using them and have a laundry list of problems that all stem from poor design, poor quality and poor features. 1)massive connection issues. AND no connection = no program run and therefore, no watering. 2) battery life is not good, less than a month is impressively bad. 3) no continuity with other B-hyve devices within the app. You would think equipment installed at the same address and on the same account would cooperate, maybe that’s just suggested by the “hyve” name. 4) customer service chat is terrible. You get placed on hold awaiting an agent to join the chat then when they do you better answer to them entering the room within a minute or they will leave the chat. Whoever thought this was a good idea clearly didn’t realize people can’t put the phone on speaker and get an auditory que when the agent joins, why can’t you do this, it’s a chat! Not a call.

The WiFi hub has given me alot of troubles connecting to the bluetooth switches. Also the app will say devices are connected until you try to start a manual watering.When you refresh the app it defaults back to saying every thing is connected. Makes for a difficult trouble shoot. When the system works it does a great job.

Some connection issues but super useful devices