Breg® Polar Care Wave w/ Cold Compression Knee Pad

Great response

We ordered this polar care wave for my wifes upcoming knee surgery. The order processing and delivery went without a hitch. The machine is still in the box until surgery is over.

Exceptional and friendly service. The Poler ice machine has been a reliable help for my knees, providing quick and consistent cooling when I need it most, especially during recovery. I’m very grateful for my purchase and highly recommend it, particularly if you're preparing for surgery and will require frequent ice. It works efficiently, maintaining a steady cold temperature, and has an attractive design that fits well in my space, offering comfort when it’s most needed.

Poor customer service

I purchased this product on 3-9-2026. It was shipped I think the next day. It was supposed to arrive on 3-13-2026. I paid $46.05 to do the 2-3 days USPS priority shipping. When I track the package it landed in Salt Lake City on 3-13-20-2026. From what I can tell it is still in Salt Lake City. This may be a USPS thing but I don’t care because I paid an extra $46.05 for 2-3 days USPS priority shipment to supply physical therapy and not to USPS.