OPENROAD Roof Rack Crossbars

I was going to build my own rack bars, but for the price I could do any better. Now that they are on the truck, they are super strong and I dont hear any wind noise! Excellent !!

The crossbars came in a box that had one end gone and was closed and covered with clear tape. The mounting hardware and instructions were missing. The phone number listed is defunct. The system you offer of messaging to get a call back is ridiculous and nobody ever returned my call after 3 attempts. Your “customer service” rep Lulu emailed and said she would notify me of tracking when the hardware shipped. She never did that and a month later a ransom box arrived, shipped to the wrong address and had some of the hardware I needed and no instructions. The crossbars extend approximately 6” away from the rail so I am not sure an awning will be able to be hung without long brackets and I refuse to believe they will not sag with the weight of an awning. Your lack of customer service is appalling. I missed a trip waiting on your hardware.

I mean their roof rat grass bars what’s there to say?