Add On Wire Free Battery 1080p Spotlight Camera with 2-Way Audio - White

This product say idle for a week with tracking saying the USPS was about to deliver. When it was not delivered, the tracking kept stated "tomorrow", "tomorrow", tomorrow". Until I started investigating. Then it stopped tracking. Then it arrived yesterday, defunct, it doesn't work. Do you know how I return this pkg and get a refund? That's 10 days I'll member get back.