If your out-of-warranty Power Pet Door microphone assembly wears out, don't let your cherished pet be without the freedom of its Power Pet door. No need to buy a whole new Power Pet unit if, for some reason, your microphone assembly wears o...
Reviews
4.3
12 ratings
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Wow is the best way to describe
Wow after years of having this door what a great company. Walked me through step by step what the issues could be on a door we purchased in 2007. Easy fix on the consumer side of things and works like new after the circuit board too being replaced but so worth it.
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BnT · July 14, 2026
Sensor Replacement - Working Flawlessly Again
I have had the wi-fi pet door for a few years and it has worked without incident. Recently the door would not open when our dog was outside looking to come back in. It would only open if I held the colla up close to the door sensor. I called customer service and described this problem. They determined I needed a new sensor. I came within a week and I was able to disassemble my door and install the new sensor. The part is actually both sensors wired together. The entire project took about an hour. No special skills needed just a little patience, and take your time. Working flawlessly