Tilley Tec-Wool TTW2 Wool Hat

Tilley Tec-Wool TTW2 Wool Hat

This is a wonderfully comfortable hat which, although I have had no need to try them yet, possesses a pair of fold out ear protectors, something I’m sure will be essential in northern Scottish winters! If I had one minor criticism it is that the hat arrived in the box with the crown crushed rather flat. To date, this remains the case with the horizontal creases very prominent. Essentially, it rests on the top of my head.

Amazing customer service

The owners of the hat shop are not only incredibly knowledgeable about their products, but also went over and above what I could have hoped for, after leaving a Christmas present way too late for most other outlets to even consider sending out. These guys went out of their way to get this packaged and shipped within a couple of hours of me calling (yes, it did arrive before Christmas). The hat is as one would expect from tilley, and my husband loves it. But I have to go back again to the good old fashioned customer service which only comes now from individual retailers who know their product, don't churn out company blurb, and have a genuine customer focused approach to business. The hat shop makes the experience so much more personal, especially if you give them a call and actually speak with them. Can't praise them enough

Great winter hat. : )

Lovely winter Tilley hat; bought as a present. Great quality & just the thing for the current winter weather.