Here's a replacement lid pull. Now pull yourself together, Clara!
Reviews
4.6
5 ratings
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Quality & Service Less Than the Price
I would have to say with now owning the french press and a kettle that your designs are great but for the price the quality is not where it needs to be. There should be no plastic parts (lids) and the stability and sturdiness of the plunger and handles are not where they need to be. Worse is that while your approach to customer service is cute you should lower your prices if you can't provide premium customer service. Part of the price includes rapid customer service. If you can't provide it, then lower the price.