Digital 2 Outlet Hose Faucet Timer 58910

Outstanding Customer Service – Orbit Stands Behind Their Products

I had an issue with my Digital 2 Outlet Hose Faucet Timer after it stopped working. I contacted Orbit's customer service, and they handled the warranty claim quickly and professionally. Without any hassle, they acknowledged the problem and promptly sent me a replacement unit. It's refreshing to see a company take responsibility for its products and stand behind its warranty. While it's unfortunate that the original timer failed, the way Orbit resolved the issue left me with a very positive impression. Great customer service like this earns customer loyalty. Thank you, Orbit, for making the warranty process easy and stress-free. Five stars for standing behind your products.

Happy Orbits Customer

I have been using only Orbits digital times for the last 17 years now. I have 7 of them in my yard. They are the only timers I chose to use because they stand behind their product and dont leave you out in the cold all wet if they go wrong.

It’s about time.

Years of trying to set watering schedule times on earlier Orbit 2 station timers was confusing, difficult, and frustrating. Even some calls to support representatives, also had them having difficulty setting the area and station schedules. It was so bad, I just shelved my 3 Orbit timers and purchased timers from manufactures. This last episode proved so difficult that the service rep. sent me a replacement. Not knowing that the newer model replaced my previous model, I was anxious to setup the programming schedule to see how it would respond. Surprisingly, the new model was much easier to program and set the watering schedules. This simple scheduling procedure was long overdue and should have been available a long time ago. Instead of purchasing my timers from other manufacturers, because of the big change in simple programming this new model has, I plan on going back to Orbit for my watering timers once again.