ShowerBuddy Caster Wheel - Four Inch Locking Caster (SB6)

Replacement wheel didn't work properly...SB immediately replaced it a no additional cost

I ordered a replacement wheel for my wife's SB6 and it did not work properly. I called the company today and they immediately sent out a replacement. Great, responsive customer service. Barry B.

I loved it, in fact I would like another one as a spare. Can you ship me one

Truly Disappointed turned Pleasantly Surprised

I had a major problem with the wheels of my Shower Buddy. The inner mechanisms began disintegrating and falling off. I explained this to the service representative and the second representative I talked to relayed my concerns to their tech specialists. I was initially disappointed with the response first received but the second response was wonderful. They listened to my concerns, gave me recommendations and possible solutions. I really do love my Shower Buddy. I would recommend it.