AmSteel® - Full Spools

This was supposed to be a *full spool* of 600 ft, but came as 480 ft and 4 remnant pieces of unusable line. I assume this is about 120 ft. Again, this is unusable for my purposes of flying show kites. This rating is more toward the customer service of Ripstop by the Roll than of the product. But when I order a full spool, I expect a contiguous length of line. A little background, I’ve been ordering miscellaneous line for about 30 years, ranging in size from 50# to 1/4 KevCord(dacron sheethed kevlar) in spool lengths from 500 ft,to 3000 ft. This is the first I’ve received a spool of line with non contiguous lengths. Ripstop by the Roll says it happens. Ripstop by the Roll needs to have lessons on customer service.