Custom UV DTF Sticker Transfers by Size

I’d give zero stars if I could!!!

First, communication is horrible. Multiple times I tried to call the phone number and all it said was the voicemail was full. You couldn’t even leave a message. Then I started trying to communicate via their website and it would take forever to get a response. The FIRST time I ordered I literally asked them what size gang sheet I needed, and I gave them how many stickers I needed and the size. They told me what size gang sheet to order and I did. I needed 180 stickers. When we picked up the order, we only had 90 stickers. When I complained to them, they tried to say they told me I had to order multiple gang sheets. That’s why I only had half the order. So I sent them a screenshot of what they told me and never did they say I needed to order multiple gang sheets. I assumed they knew the amount of stickers I needed would fit on that one gang sheets, considering I asked them that specific question. This isn’t the first time I’ve ordered this type of material. I was excited to have somebody more local for me. So then I had to pay again for the other 90 stickers even though they forgot to make them. I understand paying them for the material. I paid it. I was very specific on size. I put it in every note section I could put on my order. When we went to pick up the second set of stickers, the sizing was incorrect. I then tried to communicate with that with them this time I said I’m not paying for any more stickers. I need you to make them the correct size. So then we had to go pick up our third set of stickers. Meanwhile, we have a job to do for a customer. There was no apology. There was no indication that they were willing to make right of the situation. It’s really just a warehouse. There’s no spectacular office or anything which is fine if they’re just starting out, I get it. But for the money I paid the situation was horrible. The quality of the stickers were so bad that we literally used all of the ones we had printed because they were so hard to work with. I will continue to use the services of the Etsy shop that I normally use because their quality is top-notch and their customer service is 100% 1,000,000 stars. The only reason I didn’t use them is because I felt like this was a local company and I was excited that I could just go in and get them and not have to worry about getting them shipped. I will never use this company again. I cannot recommend them to anybody.

Shipping is not good but product is valid

Update: My transfer arrived!!! I can Finally finish my product. I believe going into the store to pickup is better than ordering delivery. You'll get it quicker. Will definitely order again! Ordered a 7in transfer for a project. It was too big. I kept it because it was my mistake and the quality of the sticker was really good. So I got some advice from the gentleman there and ordered a 4in sticker, the correct size. I was excited but didn't want to make that drive again so I ordered it for delivery. I'm a pretty patient person so I waited a Week, Nothing. Reached out to see what happened in Thursday and was told they thought I was picking up. Even tho I selected delivery and told him delivery and he helped me select the correct one. I paid so much more for delivery. It's now Monday and I still do not have my sticker. Service was great until this.

Thank you!

This was my first time using these. Image came out exactly how I imagined, thank you!