Indigo Chambray Shirt

An open question

Id like this review to be be useful to other customers. As such I'll separate it into five parts: 1) Presentation, packaging and shipping - 5 stars 2) Following instructions - 5 star 3) Execution (following my custom measurements) - 5 star 4) Workmanship (cutting, sewing, attaching buttons, finishing, pressing) - 5 star 5) Fabric: the only part I am somehow disappointed with. Was looking for a quality chambray shirt. Originally, I selected a darker shade (faded black). However the other reviews made me change my mind and choose this fabric (although on the expensive side). All reviewers mentioned the high quality: thicker than it seems and very soft. What I received is neither thick, nor soft. A medium thickness at best and not soft at all. Feels like other shirts sold online. That made me think maybe the other reviewers were referring to a different fabric (some dating a few years back)? Or perhaps a mistake was made and different fabric was used when tailoring my shirt?