Super C SQR Slim (16L)

Great bag and customer service.

The bag feels secure and stable even on bumpier rides. Easy to attach. Also quick and correct response from customer service when i had some questions regarding setup.

SQR fitting

Not quite quick release but does the job brilliantly and doesn’t interfere with the Brompton fold

Issue with my Order #8698

I recently purchased the Super C SQR Slim Saddlepack and found that the bracket is defective. I've sent 3 emails about this which included pictures and have received no response. What does it take to get a replacement part or to receive a response to my inquiry?