Better Jewelry 14K Yellow Gold West Indian Bangle w. Ball Ends

After Ppurchase Support Lacking

I purchase two 14K very expensive bangles about three years ago. Afterwards, I was thinking about trading in the smaller bangle and purchasing another larger one. However, repeatedly, I called and attempted to inquired into this action with little or no response. The salesperson asked me to send a picture of my bangle so that she can see them which i did not think was necessary since she said she could bring up the purchase data. Anyway, I sent her the pictures and she never responded. I called again on May 1, 2026, and she seemed a bit confused. I asked to speak to the Jeweler, but he was not available. She alluded to that they did not offer trade-ins which made me feel that they did not honor their products. Now, I am concern with the quality of the bangles that I purchased.