CRAVOT CyberRack E2 (25) Hitch Bike Rack

I have really liked the E2(25). It holds my e-bike very securely.

Got my rack a couple weeks ago. Assembly was easy and instructions were easy to follow. Total assembly time about 30 minutes. Used it twice so far. It doesn't move around much at all on the hitch. The key lock was defective and there is a replacement on the way. That process was a breeze. No questions asked. Would reccomend this to others

A sturdy rack for both our (relatively heavy) eBikes. I like that the design keeps the rack close in height to my hitch as my F250 is much higher than most cars and the ramp maintains a more modest angle compared to other racks. A few negatives though: * I have ongoing problems with several strap clasps which refuse to "catch" the strap teeth making them useless. * It's a heavy rack and takes effort to store/install on hitch. * The included hitch lock & pin must be used due to its screw-in design. A standard hitch pin (or lock) will not fit. * Once bikes are on the rack a separate cable lock is needed to wrap and secure the bikes to the rack. * Customer service support is lacking and I'm disappointed how they responded to my slipping strap issue