It took forever to arrive and was broken when it finally arrived

The large Slotmaster cutting board was received broken and though I have emailed them twice, they have not replied. I sent them pictures.

The product does not meet the expectations. The grids are flimsy and do not believe they would hold up to extended use. Even though it states there is a sixty day refund policy, I’vestill not received a label to return. The seller responds with a percentage off the price instead odf refund. I offered to keep the rotary cutter so a credit was issued for that not the rulers. The seller is difficult to work with. Shipping took forever. Quality is not as described. I DO NOT RECOMMEND.