Anigozanthos 'Celebrations Masquerade' (Kangaroo Paw)

The plant did arrive well packaged and appeared to be healthy. A few weeks later the plant is nearly dead with one last leaf that is turning brown. I have several Kangaroo plants and care for them the same way. All others are doing amazing with constant blooms, healthy foliage and just spectacular. I did contact this seller and submitted pictures but was told “wish there was more I could help with”. Poor poor service and clearly does not stand behind the products sold.