Summit Hybrid

Cooling was just okay, mattress was not as soft as I would like

Its fine

Very comfortable soft and firm at the same time. Its not extra cool ,its average. Main downside was when I called w a question got a recording that told me to go online and then hung up. i tried the chat which was AI and when it couldn't answer it asked if I wanted to be connected to a person and I said yes. it never happened. I emailed and never got a response. In retrospect it was a stupid question, but no response on any platform is concerning