MH943SWS Megahome Water Distiller, Glass Collection

Never again !!

I cannot overstate how disappointing both this distiller and the company’s customer service have been. I wish I had seen the negative reviews beforehand—I'm not sure how I missed them. The distiller itself is poorly made, with cheap parts and flimsy glass. Mine stopped working within two months. When I reached out to customer service, it felt like I was inconveniencing them just by asking for help. Instead of taking accountability, they repeatedly blamed me for the issue. After enduring their finger-pointing, I finally asked them to take a look in the mirror. Eventually, they admitted that a faulty rubber piece was to blame and sent a replacement. It still didn’t work. Then, they sent a new top piece, but it was a completely different color than what I originally purchased—so now it doesn’t even match. This entire experience has been frustrating and disheartening. I cannot recommend this distiller, nor can I recommend this company.

The water distiller is one of the best products I have purchased This is my 2nd one The 1st one lasted 10 yrs and paid for itself many times over

Awesome water distiller! Love the glass water container and ceramic spout.