Autumn | 21" Classic

Love my BFB extensions

My hair is long but not as long or as full as I’d like . When I recently got together with my girlfriends they remarked how great my hair looked and didn’t realize I was wearing extensions. They just thought I’d come from my hairstylist and looked amazing! Now they’re all thinking of getting extensions by BFB.

Perfect color match!

Quite a few speed bumps....

I ordered the Classic set after falling in love with my Up a month ago (see my review on that- the Up is wonderful!) I unfortunately didn’t have the same stellar experience this go-round. (The quality of hair and seamless weft are still both incredible. I’m extremely picky about the type of hair I use for extensions, but the quality of BFB’s hair is great!) I’m pretty disappointed in the colour, however. My set is in the shade Autumn- my Up was an absolute perfect match to my hair. Knowing that I ordered the same shade a month prior, I opened the package without looking at the tester weft. This set is a different colour than the Autumn I received in April (a lot more brown- the Classic set is on left in my photo). I took them to my hairdresser and she confirmed that I wasn’t being crazy, but was able to tone them so they matched better (an additional $50 cost). I also had quite a bit of trouble with the Shipping process. My order was under “First Class Package International Shipping 2-5 Business Days”. However, this type of Shipping Option can apparently take 14 Business Days, which I wasn’t made aware of/isn’t advertised under Shipping & Delivery. My order was unfortunately then lost by USPS. I had a bit of a turn around when figuring this out- the Contact Information to talk to a representative at USPS on BFBHair website isn’t correct, and after trying the many options both on the phone and online, I figured out it had to be BFB Hair to track the package since I live in Canada. BFB Hair could have saved me a couple of days/the headache of USPS’ automated system if they looked into it when I first inquired, rather than directing me to USPS. There was also confusion about my order being ‘On Hold’ initially, as I needed to pay an extra fee to ship it. The only option I was given to do this was through PayPal (which I don’t have for different reasons) or to use a Shipping Option that takes 4 weeks. I ended up going the PayPal route, but after sending the fee I was told that there was a mistake- my order had already been shipped and they didn’t need the additional fee. The refund I received via PayPal didn’t work initially, so that took a few e-mails to sort out. And now I have a balance in a PayPal Account that I never wanted. So quite a drawn out process to get the extensions that I was expecting. Now that the colour matches I’m happy with them & excited to wear my Classic set.