Multi-Zone Mini Split install
After doing quite a bit of research on DIY mini-split systems, MrCool consistently came out on top. I was looking for a 2-zone system that could be expanded to 3 zones in the future. One thing I quickly learned is that ordering all the correct components can get a bit confusing. Fortunately, Chill Mini Splits made that process much easier with their website.
The only disappointment was the shipping time. The website indicated about one week, but it ultimately took two. Since this was a freight shipment, I was also a little concerned about the delivery experience, but the shipping company was excellent. They worked with me to schedule a delivery day that fit my schedule.
I reached out to Chill Mini Splits with a question during the process, and they responded within one business day, which I consider very good customer service.
For the installation, I highly recommend watching a few YouTube videos beforehand, but don't skip the written instructions. There are several important details covered in the manual that aren't mentioned in most videos.
One suggestion for MrCool: create a comprehensive installation video. It would make the installation process much easier and would probably help sell more systems.
As for the installation itself, it took my son and me about nine hours from start to finish. We took plenty of water breaks because it was an extremely hot day. We're both fairly handy, and I wouldn't describe any individual step as difficult. There are simply a lot of steps, and it's important to complete them in the correct order.
We've been using the system for about a week now, and I honestly have no complaints. The units cool extremely well, and the mobile app is definitely worth installing. Being able to control the system remotely is a great feature.
My biggest suggestion to MrCool would be to offer more refrigerant line length options. In my installation, one indoor air handler is located almost directly above the outdoor condenser, but the shortest pre-charged line set available was 12 feet. As a result, I had to coil a significant amount of excess line behind the unit. It works fine, but you'll definitely want to plan ahead for how you'll hide or protect the extra line set. I'm also planning to add additional protection for the exposed lines.
Overall, I'm extremely happy with both the purchase and the system's performance. In fact, I'm already considering adding the third zone much sooner than I originally planned because we've been so pleased with how well everything works.
Overall Rating: 5/5. Excellent product, straightforward installation for a capable DIYer, and a great value. Just be prepared to spend some time planning the installation and managing any excess line set.
