Lala Chaise Sectional

Feels Good

My wife and I spent a really long time looking for a new sofa. We visited brick-and-mortar stores (Ethan Allen, Basset, Pottery Barn, etc) and heavily considered some online-only options like Room and Board. Well, we ended up going with Medley and despite having to put down our money up front and wait for a couple months, we were not disappointed and I can say it’s been 100% worth it. When the piece finally arrived and we sat on it for the first time, I instantly knew we made a good choice. We were kinda concerned we wouldn’t like the feel of the cushions (since we obviously couldn’t test out a floor model before buying), but the comfort level of this sofa beats all the ones we tried in person. The cushions have the perfect amount of squishiness without feeling cheap, the upholstery is soft to the touch, and the lower arm height of the Lala makes it feel extra deluxe when you get settled into the corner of the couch. For full reference, we went with the 89” long Lala chaise with poly foam/fiber cushions and Juneberry Linen fabric in Jasmine. Buying from Medley was definitely more expensive than other options, but I don't regret it because I feel like we got a superior product — the piece feels super solid and well constructed, and the high quality of Medley’s fabrics was a big differentiator for me. We tried a bunch of swatches and ultimately paid extra for one of the more premium fabric options, but it was worth it for the level of durability and comfort. So many other fabrics we sampled from other stores were just way less comfortable to the touch, or felt like they would just instantly fray or seemed to be covered in chemicals. Yeah, we picked a white-ish couch and truthfully we have already gotten smudges on it (thanks to our dog), but they’ve all come right out by just dabbing with water and a bit of hand soap (without leaving any water stains). This thing has honestly turned out to be the perfect sofa for us, and I’m sad that I’m not sitting on it right now as I write this.

Really wanted to love this

Having spent a pretty penny and waited 11 weeks, my sofa finally arrived after 2 delivery attempts. The wrong hardware was used on the chaise piece of my sofa, which meant the legs couldn’t screw in. To this day, I can’t imagine how an item of this size and cost leaves the warehouse without this being checked. I sent the piece back and kept the other portion of the sofa in the meantime. Long story short, Medley sent replacement hardware and legs, and arranged for a technician to come rip out and replace the wrong parts. Except Medley sent the wrong parts again. Fortunately the technician had his own supply and quickly figured out what was needed. So not only can this issue happen, but it can happen twice. I wanted to love this couch but finding it difficult.

Lala Chaise

I did upgrade to down wrapped cushions which I thought would be extra soft according to the description. However I found them to be very stiff and uncomfortable and far from sink in softness. I am hoping they soften with time. Otherwise the sofa is well made and has no chemical smell.