Retractable Garden Hose Reel-5/8in-90ft

I HAVE ENJOYED THE HOSE REELS, HAD A PROBLEM WITH SPRAYER AND CUSTOMER SERVICE HAS TAKEN CARE OF THAT. HOPE IT WILL LAST, THANK YOU FOR THE SUPPORT, TELL CHASSY SHE DID A WONDERFUL JOB.

I purchase one retractable hose reel each year for the past 5 yrs. I need one more to finish the whole area which I will get next summer. Easy install and great product BUT—this one had a problem in that one screw holding on the base to the reel was impossible to UNSCREW to be able to position the wall mount. We made it work with the help of another person.

This is the 2nd garden hose reel I have. Both are Giraffe. The first is a 1/2 inch 100 ft. The new one is a 5/8 inch 90 ft. Both are very well made, they recoil smoother than I expected. There is one thing that concerns me. The 5/8 reel instructions say that a piece of tape is on the hose a couple feet from the end and that pulling past this tape will destroy the recoil mechanism. It seems that a different method could be used to alert to end of hose or stop the reel. If your 85 ft away pulling hose out chances are your not going to see the tape. Very good product would purchase again.