Wall Mount Garden Hose Reel

Great Product, but customer service could be improved

Purchased a wall-mount garden hose reel. This is my third Eley hose reel purchase and I'm very satisfied with their higher-end quality. What I'm very disappinted at is their customer service on their returns. I was guided by Eley for the parts needed to convert a hose cart reel to a wall mount reel, and was told to order incorrect parts. After finally giving in and ordering an entire new system, they would not allow me to return the original, unused parts simply because I was out of the 30-day return window. Eley could have made an exception due to my additional purchase but chose not to. Eley makes a great product but they know better than that kind of customer treatment.

ELEY wall mount garden hose reel

Excellent product. Highly recommended. Well made and constructed with high quality material. Easy to install and use. Purchased two for my home several years ago and still in perfect condition and working fine. We cover them in the winter. Recently bought one for my son’s home. Thank you for such a great product.

Perfect. . . As usual

Again, a high quality implement that will last. I have 5 Eley reels on my property now and each one works without fail. A little expensive compared to others, but you get what you pay for.