Hassam "Celia's Garden" – Compact, One-Touch Open & Close

A company that stands behind its products.

I bought a traveling umbrella several years ago and was thrilled with how pretty it was. Unfortunately I could never get it to open correctly. Once each summer I got caught in the rain and tried to open it with no success. The third time I emailed the company and asked what I was doing wrong. The lovely lady that returned my email gave me a few things to try but still no luck. She then asked for my address and said they would send me a new one which they did immediately. Most companies would have found a way to get around it but she backed their product and took the responsibility to replace it. The new one works perfectly. I was very impressed by their customer service and would highly recommend them.

I like your products a lot. Enjoy buying them for my wife. Very good service.