Silicone Brew Group O-Ring 0320-40 (GA-NM01.044)

O-Ring

Quick shipping, just what I needed to get my Gaia back in good working order again. Easy to put on.

Love the service

We bought a reconditioned Saeco Encanto but It arrived with a defective o-ring. I got right through on the tech support line and they overnighted me a replacement along with a link to videos on how to install it. Two days later we had morning espressos.

I have no technical knowledge or skill whatsoever in fixing problems with appliances, including our much used and much loved expresso machine. The machine had developed a problem that seemed significant and likely complex to fix. I called Whole Latte Love, who discussed the issue with me, and diagnosed the likely problem (a damaged O ring), then sent us an on-line demonstration showing how to perform what turned out to be a simple fix. They then provided this very low-cost part, with delivery in 2 days. The repair took all of a minute, and required no technical skill once I watched the video they sent showing how to make this simple repair. They keep our loyalty with great products and service.