Wall Mounted Range hood, Ducted, 2000 CFM, Thick 304 Stainless Steel | PLGW WC BBQ Ultra

I’m waiting for it to be installed.

Support and install

I was very excited when I received this range hood as it had great reviews. While the hood does work well I still get more smoke that I was hoping for in my covered porch area. Regarding install, this is where I am very disappointed. The installer installed this per the instructions and I know he did as I watched as he followed each step in the provided instructions. However, once installed, the hood leaned away from the wall with a 1" fall on the front from the wall. When I called support they said it probably was not installed correctly but did not give any specific. I asked what they feel was not done correctly as this was installed exactly as the instructions show but they didn't reply. I made multiple attempts thru email and phone calls and did not get any additional support. I paid the installer to come back and take it down and we repeated the instructions. This resulted in no change which I suspected because the instructions were already followed. We ended up making a seperate bracket to hold it tighter against the wall plus installed wedges at the bottom. None of this is in the instructions. So it looks nice now but I have a lot of money tied up in the install cost and I am very disappointed in the support team with Proline.

60" hood

I haven't finished installing it, but it looks very nice. Where is the grease trap for the filters?