Proline PLJW 109 - Wall-Mounted Range Hood, 1000/2000 CFM | Convertible to Ductless, Stainless Steel Finish, Outdoor Rated

Ordering & Shipping Process

Ordering was online. Customer Support Chat feature & ability to speak to someone was listed but I was never able to engage in either of these options. Mountain Time Zone or limited staff? The delivery experience with the carrier was Poor. 120 pound appliance on pallet left on my driveway for me to figure out how to secure it in garage. Arranged a time and I was home, however, no notification about delivery. I believe the Hood will be a quality product. Advise against buying direct & use a Retailer for better service and accountability.

High quality and sturdy.

The range hood vent is high quality and sturdy However, the fan control mechanism is a bit cumbersome. Instead of a single button for on/off and fan speed control, there are three buttons and four lights. One button turns the fan on and off, while the other two buttons cycle through the four fan speeds. Interestingly, the default fan speed is always speed 2, regardless of which fan button you choose. To turn the fan off, you’ll need to press the On/Off button again. A one-button UI would have been much simpler. There’s also a light On/Off button that uses a bright red LED diode to indicate its On status. Why is this necessary? The lights are already on. And why is it bright red?

I am so happy that Proline offered two options for stainless steel. I checked my high end range for the steel the used. It was 304 so got the 304 stainless steel hood with the 2000 CFM. The steel matches perfect. I am surprised how much quiet it is compared to the 950CFM hood from another company. Will recommend for friends. They also changed the motors around so that I could rear duct.