Premium Vegan Suede Fedora Hat

Missing hats, lack of communication

I placed an order but some of the hats were pur of stock. It was agreed that I would get the additional hats shipped a few days later when they were in stock and that had not happened. I have reached out on 2 separate occasions asking for an update and the first time it said it would be updated the next day and we even talked about some different colors because I didn't realize I had ordered 5 in the same color. I checked back in last week and they said "the order is shown as delivered" so bi explained the situation and got no reply. Disappointed, as my previous order was a good experience.

I am sure the hats are perfect!

Loved it