Wild Star Lipstick and Lip Pencil

Empty tube!!! :(

Hello, The lip liner tube came completely empty except for a tiny nub that immediately fell out. Also shortly after the foot of the horse lipstick lid broke off after being in a side pocket of my purse for one night. I really like your products and am super disappointed by this experience. I have already contacted your customer service team via email with no response. It has been over a week and I would like to resolve this soon, if possible.

To be honest, when I opened it, the lip liner was dry and broke immediately. I was really sad, but they had good customer service and sent me out another one immediately. It really is a stunning color and I’m super pale and thought it would be too dark but it gives 90s supermodel browns with flex of gold.

Unfortunately the lip liner either doesn’t have an actual liner in it or was broken to the point where it’s unusable. However the lipstick is beautiful and i have plenty of deep nude liners so its ok