MySomnii™ CloudForm Pillow

I just recently received my pillow order. Was very disappointed as it does not match what’s advertised on the website. I rewatched your Instagram advertisement and would like to point out that the pillow did not arrive in the packaging shown in the ad. Instead, it was packaged in a plastic bag and placed inside a plain cardboard box. Upon inspecting the pillow again and comparing it with the product shown in your advertisement, it is clear that the pillow does not match the description or appearance advertised. It is not cloud-soft, it is not as flexible as demonstrated in the advertisement, it is significantly lower in height than an average pillow, and it is not plush as represented. As the product does not meet the expectations created by your advertising, and as I have not used the pillow, I would like to return it and receive a full refund.

It’s tiny! And there are some missing features that were on your website. Such as the section where you can put your arm for side sleepers, it’s on one side only. It’s also not as soft and cloud like as it claims to be, which is shown in your video online. I feel like I’ve ended up with a cheaper inferior version of the real one. Absolute waste of money.

This pillow has no comfort factor. There isn't enough flex to allow you to sink into it, it just feels like a brick. If it was a little softer I think it would have a better balance. While it may be ok for my neck, I never felt relaxed or comfortable enough to sleep easily and when using it will wake up more frequently. Very disappointing.