BlackVue DR590X-2CH Plus Dual Full HD Dash Cam

Not What I Expected

I purchased this dash cam for two reasons: One, the manufacturer seemed to be one of the best, Two, I was looking for a dash cam I could log-in remotely to view my car's surroundings live. I was very disappointed because accessing customer service took two days, and nowhere on the website does it say THIS PARTICULAR system does not have remote capabilities. Lastly, connecting via the wifi while SITTING IN THE CAR, is a hit or miss endeavor. Not what I expected. This system should be better than this, and there needs to be a description telling buyers they cannot access the camera remotely.

Refused to cover FedEx charge… never informed free shipping is not free!!

You never informed me there would be customs charges levied against me by FedEx. Free shipping is supposed to be free. When I balked about this charge and asked BlackboxMyCar to pay these charges, they ghosted me. In other words they refused to make good on these charges. I will NEITHER purchase from BlackboxMyCar again NOR recommend you to others. I have already convinced people in my development who saw me installing units to avoid BlackboxMyCar and find another vendor.