(JTS) Tires (Factory Seconds)

TFL just set the bar for customer support!

I can honestly say I’ve never experienced the level of corrective action that I am receiving from TFL from any online retailer ever! I placed my (relatively small) order for the already discounted tires and float plates and unfortunately received a tire of incorrect size so I went ahead and placed my claim ticket, already feeling a bit wrong about complaining about an item that was such a great deal… the next day in my inbox was the shipping confirmation, as well as a personal message from customer support stating the corrective action that required absolutely nothing of me and that it would be sent to me the quickest way possible which I had just verified with the confirmation emails. As someone pretty new to the hobby with only a couple orders even to TFL, I have to say that I was blown away at that response. As my review title states, you guys set the bar for how to treat a customer and it may just be this little order for now but you have earned my loyalty as a customer for life. I hope nothing but the best for the float life crew and I look forward to many more orders! Thank you!

Great Tire!

I like the tire. Its definitely worth the price. I have yet to ride on it because im still pulling together my build but it looks great on the rim! Also the blemish is barely noticeable on the corner at the start of the sidewall.

Satisfied

Got my tire checked the blemish and it seems to be very shallow and mid sidewall so I’m not too worried about it being an issue!