weBoost Installed Office 300 - Includes Professional Installation | 479047

Team was great and installed the system really fast.

Absolutely terrible follow through. Received equipment and scheduled "professional installation". Tech arrived and had no idea how to install the equipment nor test it. Shipment didn't contain the "cables" so he just used our old ones and direct swapped the hardware the same as we had a 10 year old system. No ability to test it. Didn't know where to install antennas or the best placement. Didn't have tools to test it. Told us he just installs residential satellites, and this probably shouldn't have gone to him. Poor customer service contacts at Wilson... just pointless. Tech left with the parts just attached to cables we already had, and told us to work with Wilson to resolve.

Great process, excellent product, outstanding service technician.