Jovara Washable Jungle Botanical Spring Green Area Rug

The rug itself is very soft and comfortable, but my experience with customer service was terrible. Returning the rug felt like too much of a hassle, so I decided to keep it. Their chat feature doesn’t work—no one responds—and although they promise a reply via email within a certain timeframe, I didn’t hear back for over a week. I only got any customer service after commenting on their Instagram and Facebook pages. If you value good customer support, be aware this might be frustrating