LiTime 36V (43.8V) 25A Lithium Waterproof Battery Charger

I had a very frustrating experience with this company. Immediately after placing my order, I realized the shipping address was incorrect. I acted quickly, made multiple phone calls and sent several emails well before any shipping label or package creation notice was issued. After repeated attempts to reach them, a representative finally called me back and assured me that I didn’t need to worry and that they would take care of updating the address. I expected the issue to be resolved.Despite all of that, the company still shipped the package to the wrong address. This shows a serious lack of communication and follow-through. If a customer notifies you promptly and you confirm that the issue will be handled, there is no excuse for it to still be sent incorrectly. The inability to update or correct an address after an order is placed especially when the customer reaches out immediately is unacceptable. Very disappointed with the customer service and overall experience.

Solid battery, everything came in the mail as it should. Excellent customer service.

Compact unit and very simple to mount.