Synology DS412+ NAS Repair Service

DS412+ Repair

Awesome service! The repair was quick. They stayed in contact and kept me updated . Thanks!!!!

Synology DS412+ Successfully Rescued!

So satisfied and relieved after Nick's rescued my Synology DS412+ from the blinking blue light of death. I hadn't backed up my photos in a very long time which was making me nervous (I know, shame on me), so was preparing to do so and BAM!... nearby transformer blows causing massive rapid power fluctuations that toasted the NAS. Found Nick's while searching online for information on how to recover the NAS, and their diagnoses information was very helpful. It confirmed that the NAS required hardware repair to the point that I might have considered doing it myself, but given the urgency to save my photos, the stellar reviews Nick's received, and the reasonable cost under the circumstances, I placed the order. The experience with Nick's was exactly as other reviews had stated, receiving status updates all along the way. The only hiccup was a delayed return shipping which turned out to be a USPS transport issue that had significantly damaged the box to the point that it required a major tape repair. Fortunately, Nick's had packed the DS412+ well enough inside that it arrived in undamaged working order! Photos are now backed up while I work on configuring/deploying a new DS923+. Forever grateful to Nick's for this rescue and won't hesitate to use them for any future service.

Better than expected

1. Excellent comms informing of every step of receiving the part, repairing, shipping, etc. 2. Refunded almost half of the money that they charged for the international freight 3. The motherboard arrived packaged with good care. 4. Repair worked as promised. Both thumbs up for these guys