SereneScent™ Freesia Pear

I am extremely disappointed with this product. It was marketed as a non-toxic fragrance, but after using it, my air purifier immediately flagged the air quality as extremely hazardous, showing high toxicity levels. This happened consistently every time the fragrance was diffused. Because of this, I stopped using it right away, especially since I live with pets and was genuinely concerned for both human and animal safety. I contacted the company multiple times by email to report this issue and request a return/refund for what I consider a potentially harmful product. I never received any response — no explanation, no assistance, no accountability. For a brand that promotes wellness and safety, this lack of transparency and customer support is unacceptable. I would not recommend this product, particularly to households with pets or anyone sensitive to air quality.