Crossover Double Burner, Grill, Plancha and Pizza Top Bundle

Customer service is top notch

Unit arrived in a nice timely manner, packaged quite well......in terms of the unit the left handle was broken, took pic and emailed customer support.....I received an order update like 2 mins after initial email. They had already placed the order and then sent an email saying it was being replaced.....sent two handles.

Great grill

This grill is awesome , burners are awesome , plenty of flame for outside cooking

Great grill

High quality grill albeit on the more expensive end but you get what you pay for Grill arrived well packed in a shipping box with packing material. No damage to the shipping box but the box the grill came in was pretty beat up. Like it had been tossed around the warehouse for some time Initially I did not see any damage but when I opened the top covers one did not open as nice as the other. Upon closer inspection it was slightly bent and rubbing on the main housing. I straightened the bend and it corrected the rubbing issue. I then found the tiny spot welds in the corner of the firebox had separated My only other issue was the pizza oven came in a polished finish and everything else in a brushed finish. Not the end of the world but kinda disappointed with the mismatch