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8% off
Quantity
1
Description
4.1
44 ratings
5
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1
It broke down after first update
I purchased HORIZON 20 to watch World Cup games. The unit is brick after the first update, which was a week later, it has been over a week with support to resolve the issue. They keep asking same questions and finally decided to replace the unit after a week of exchanging emails. The support team is based in Asia, which adds a huge delay in responses. I am told it will take 3-4 days to just create the shipment label, then I have to send the unit back to them and after they receive the unit and inspection they will be able to send me a new unit. I won’t be able to watch any soccer games before all this completed. Maybe I will return the unit and close the case and purchase a better brand.
Theodore · 22 days ago
Got the defective product ,too much pink contrast is not good
Immediately after the buying the picture quality was not as good as expected I sent the video to the customer care they accepted it was a defective product so I haven't used it a lot of pink halos , I'm just waiting for the replacement I hope I get it It's been over months I haven't got the product just waiting for a working product to be used not very happy
Ksb · 6 days ago
Feels like I have a theater at home.
It's been about a month now and I couldn't be happier. Feels like I have a movie theater at home. I've been re-watching my favorite movies and see them like never before. Very, very happy with the horizon 20!!!
Anonymous · June 16, 2026




