Purbeck Willow Picnic Basket Hamper

Broken on delivery

I received the goods and several items in the hamper arrived smashed- when calling the number online, emailing, and contacting on social media, they are unreachable! Very disappointing. Unless they handle after sales properly, I’d avoid this retailer.

First and last time using this company

Firstly the hamper arrived different than the one in the picture. Then after a very painful process i managed to ask for a replacement product which still has not arrived. Very disappointed both with the quality of the product as well as how everything was managed. I would definitely not use or recommend this company to anyone. Thank you.

Smashed plate

The product, a picnic basket, seems good quality, but one of the plates arrived smashed and therefore unable to be used for its intended purpose as a gift for Christmas. This was very disappointing. I contacted Greenfield Collection via email requesting a replacement plate, but have still not received a reply over a week later. I will keep trying, but it seems to be very difficult to contact this company.