Lifetime Ball

Ball Destroyed - Return Process

My dog loved the ball, but he eventually chewed it up. Because your product is advertised with a lifetime warranty, I started the warranty return process and was disappointed to learn that I would be charged $5 to submit the claim. I then had to purchase packaging to return the ball, bringing my total out-of-pocket cost to approximately $10 on a product that originally cost about $15. While I appreciate that you offer a warranty, the process and associated costs make it feel far less valuable than I expected. For a relatively inexpensive item, it is difficult to justify spending nearly the cost of a replacement product just to make a warranty claim. As a result, I was disappointed with the experience and wanted to share that feedback.

Great ball! My dog loved to play fetch with it and i love knowing that he is safe with it in his mouth due to the design

My australian shephered loves these balls. They are easy to throw even though I can't throw for squat! My only suggestion would be to make some a really bright color as it takes me some time to find the black balls when they go into shady areas or bushes.