pfSense+ Software Subscription With TAC Professional Support

Product and support are great

Rarely need to contact support but when I do the support is always timely and spot on to address the need quickly.

Netgate TAC Professional Support

Strong technical expertise and professionalism throughout the support process. They quickly identify the root cause of the issue, provided clear and actionable guidance, while ensure minimal system downtime. Communication is precise and well-structured, making complex technical details easy to understand. Response times meet expectations, and follow-up was consistent until full resolution was confirmed.

TAC support and the dashboard widget

Now that you asked, the support itself works great and is fast, but on the pfsense itself the status widget seems a bit shaky, for the past two days it's been telling me I only have Community Support.