It's about what I expected..
Received the couch and armrests in 15 total boxes, which were a little beat up looking, but sturdy and seemed to protect the contents well enough. Took about 2 hours to put it all together, most of which was just opening the boxes and removing the pieces. You screw 4 legs onto each ottoman, and 4 screws per back/arm to put the hooks on and make them a chair. The screws provided are hex-key, and are made of soft cheese metal. If you apply too much force using the provided t-handle allen wrench, you'll strip the heads pretty easily. Already had some pilling on some cushions and corner areas straight out of the box, as well as some frays, which was disappointing to see upon pulling them out of the boxes... my cats hadn't even had a crack at it, yet. Speaking of which, I have 5 cats and two dogs. It took them roughly 3 minutes to inspect the couch, add extra pilling to some cushions simply by walking around on them. The fabric is definitely not going to hold up to cats or dog claws in terms of pilling, is not as sturdy or resistant as my previous couch in that regard, but I suppose this is a couch in a box shipped overseas. It feels quality enough, otherwise. I immediately invested in some cheap stretch covers for the cushions and arms. Comfort-wise, I'd give it a 3.8/5. The cushions are firm enough, and will likely wear in a little over time. You can definitely feel when you're on the edges between sections, where the couch pieces connect, but it's not ultimately that bad. I've fallen asleep on it 6 nights out of the 20 I've owned it. It's not as comfortable as a bed, but I can't complain -- I prefer a stiffer mattress, ymmv. I'll need to add some fabric velcro to help keep the cushions in place, as they slide around a bit. The pillow cushions also fall over if any weight is applied to them, or if you just look at them wrong, so I might have to mod that if it gets annoying enough. The storage in each is awesome, though the tops immediately fall into the storage areas if you're trying to lift them like they're hinged. They're just sitting on top via 4 small edges. I ultimately bought this to play around with setups in our living room, not because I thought it was going to be luxurious, and that's where it fits the bill. I'm giving it 4 stars for function, relatively decent comfort, and storage. It's about what I expected.
